Terms of service
Terms of Service
Last Updated: July 2026
Welcome to Tree Lume. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. General
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.
We reserve the right to update or modify these Terms of Service at any time without prior notice.
2. Products
Our smart animated Christmas tree lights are app-controlled LED products. We make every effort to accurately display our products, but colors and lighting effects may appear slightly different depending on your screen, device, or lighting conditions.
Product features, app functionality, and animations may be updated or improved over time.
3. Orders
By placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorized activity.
4. Pricing
All prices are listed in U.S. Dollars (USD).
Prices may change at any time without notice. The price charged will be the price displayed at the time your order is placed.
5. Shipping
Processing and shipping times are estimates and may vary depending on order volume, holidays, or shipping carrier delays.
Tree Lume is not responsible for delays caused by shipping carriers once an order has been shipped.
6. Returns & Refunds
We accept returns or replacements for items that arrive damaged or defective.
If your order arrives damaged or faulty, you must contact us within 30 days of delivery with photos of the issue. Please refer to our Refund Policy for full details.
7. Intellectual Property
All product designs, photographs, logos, graphics, and website content are the property of Tree Lume and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Tree Lume shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the product purchased.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.
10. Changes to These Terms
We may update these Terms of Service at any time. Any changes will become effective immediately upon being posted on this page.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Tree Lume
Email: treelume1@outlook.com